Hi, Algo Foundation, I have registered for the “governance” program, using the official Android Algorand Wallet, and an account using Nano-S HW key. Now, when I try to cast my vote: I open the ‘Algorand Wallet’ in Secure Folder I tap ‘Get Started’ of ‘Algorand governance program is starting’ I ca…

Did you use a Nano S or a Nano X? The Nano S does not work with the official Algorand wallet. What do you mean by “Secure Folder”? Is the connection via Wallet Connect successful? Can you give a screenshot of the last few screens you are seeing (removing all personal information)?

I ran into similar issue when trying to complete the voting on mobile devices. Later I opened the voting page on my laptop and use Wallet Connect QR code to log in with my Algorand Wallet app. With this approach the signing message modal showed up on my wallet app and I was able to send the transact…

Dear @fabrice , “Secure folder” is a Knox app packaged with my phone. The problem with the present voting: it is unable to use Algorand Wallet app in secure folder It went like this: entered my HW address into Algroand Wallet not located in secure folder tapped “Get Started” within Algorand Wal…

This method didn’t work for me, I got the governance manually last time, but since I’ve updated the firmware on my ledger it’s not working. I know I have 11 days still but is there a way to send this from a HW?

Have you tried to follow: [image] Bluetooth pairing after Ledger Nano-X Firmware update General Bluethooth connection error after updating the Ledger Nano-X firmware to 2.0.0 Here is a summary, what to do, after updating the Ledger Nano-X firmware to 2.0.0 Ledger Nano-X …

I’ve unpaired and re-paried my devices, removed and readded my ledger from my algowallet and still nothing. Even trying this morning it’s the same thing. Further, I don’t have the option to add notes from ledger live. I’ve sent one transaction successfully, but it doesn’t even register. I’ve been t…

I’ve done all of the above and am still unable to cast my vote. I even tried sending a vote with the information from the wallet itself

Thanks for the feedback: the team behind the wallet is working on it. If you know how to use command line, an alternative is to use the goal command line. It’s more advanced by I can give you the instructions if you’d like.

I’d be interested in learning the goal command line

Hey there, Have you specifically started with “Forgetting” or “Removing” your device from your phone’s bluetooth settings? And then starting the pairing process? Thanks, Ian

Can't cast my vote

Governance Discussions

fabrice November 2, 2021, 11:52pm 6

Have you tried to follow:

and

Please let us know if none of the above solutions work.

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Can't cast my vote

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