Comments on Sunsetting Technical Support on the Forum Its not possible to comment there so i will comment here… [image] Sunsetting Technical Support on the Forum I’ve decided to close down the technical sections of this Algorand Forum I dont think it is good idea. Mainly because you have no…

Hi Ludo, I will respond to various points individually: you have not provided the alternatives I provided three alternatives, namely our AI bot, the Discord server, and a direct email inbox for technical support. Dev portal does not have any way of the commenting option The new dev portal is…

[image] BrianW: AI bot, the Discord server, and a direct email inbox ai bot cannot teach other ai bots how to do it dicsord is perhaps accessible to google search api, your ai bot, and gemini, but not to others direct email inbox ? i do not know about this, but i consider email the worst fo…

Also another point is… what is the process when for example i create useful library that others may want to use? For example last week I took over the dotnet and built for the 4.0.1 the recent nugets - NuGet Gallery | Packages matching Algorand4 (Half of my projects is using c# and i am quite sad …

Hi, @BrianW , I also think it is an error to close the Forum for technical questions. You know, Brian, there are several kind of people, and not all of them are developers. I lot of them just need simple help, like what to do when there is an error in the passphrase… or when Ledger Nano is not pair…

@Maugli , you have personally received answers and assistance from my own team, our engineers, other community members, and our AI bot on the Discord server, so I am surprised to see you advocate against the Discord in which you have been helped so frequently. Let me respond to a few of your points …

A duck walks into a store and asks, “Do you have any grapes?” The shopkeeper says, “No, sorry, we don’t.” The next day, the duck comes back: “Do you have any grapes?” The shopkeeper replies, “I told you, no!” The next day, the duck asks again: “Do you have any grapes?” The shopkeeper yells, “If…

The duck has also been shopping at the grapes superstore down the street all along but is curiously concerned about why the corner shop has decided to stop carrying grapes :thinking:

Some people are opposed to moving to Discord, but given our limited resources, I think it makes sense to transition if it allows the technical team to handle even one more request. Right now, the guidance for using Discord is quite rough—just telling people to “create a thread on Discord for techni…

Help me understand how the guidance on using Discord is “rough.” The app can be launched in a browser window, the onboarding process prompts new joiners to visit various channels, and there is a single post-join question that asks if you are there for development, which reveals a category of channe…

[image] BrianW: Help me understand how the guidance on using Discord is “rough.” Guidance to use discord can be simple… just post and pin to the forum message that prefered way to get the tech support is the discord. However discord is “rough” because: you cannot easily see your posts… in …

Sunsetting Technical Support on the Forum - Discussion

General

Maugli February 14, 2025, 9:56pm 13

The new dev portal is available here: https://5182016e.devportal-7it.pages.dev/
I think it is a very impressive initiative.

How to invite some to this forum

Topic		Replies	Views
Sunsetting Technical Support on the Forum Announcements	1	141	February 4, 2025
General questions General community	3	88	December 10, 2025
Algo support worst of all blockchains	3	610	February 25, 2022
Straight-up Seeking Trainer/Tutor per Zoom/Jitsi General community	6	421	April 19, 2021
Welcome & Code of Conduct Announcements community	1	285	June 17, 2024

Sunsetting Technical Support on the Forum - Discussion

Related topics